What is the Last Mile of Analytics?
The last mile of analytics is the last step in the analytics process that connects insights to business outcomes. More specifically, it is the process of using automation and collaboration to quantify, prioritize and curate analytics with a bias towards action. McKinsey found that nearly 90% of organizations that are significantly outperforming peers are devoting more than half of their analytics budget to bridging the last mile. The last mile is specifically the gap between data analytic results, outputs, dashboards and insights and effective decision making. This gap today is filled entirely by a human cognitive process that is responsible for creating business value from a report, chart or dashboard. It is the least automated step in the data and analytics value chain.