GLOSSARY

What is Decision Intelligence?

Decision intelligence is a data-driven process that enables you to rapidly make faster, more accurate fact-based decisions rather than relying on intuition or gut feel.

Decision Intelligence combines various decision-making techniques with AI, ML, contextual intelligence, and automation to generate actionable and specific business recommendations that can be immediately acted upon to create business value - in turn, solving the last mile of analytics challenge. DI helps scale an organization’s ability to utilize massive amounts of data for insight, gain additional context around business decisions and review the impacts decisions will have across the organization. Decision Intelligence does not replace humans in the decision-making process but augments their ability to make better and more consistent decisions. As DI becomes a core part of business processes, decisions get made faster, more easily and less expensively than before.

Decision intelligence includes a feedback loop (also known as closed-loop learning) in order to retrain and improve the system over time. The AI-generated output (predictions or recommendations) are compared against the final decision (for example, to perform work or not) and provides feedback to the system, allowing it to learn and improve future recommendations.

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