What is Decision Augmentation?
Machines generate recommendations for decisions, including an expected business outcome — for example: "Buy X units from supplier Y, then you will save $Z million." The machine proposes the decision, but people make it. The user accepts, rejects, or changes the recommendations for a decision.
Why it matters
Decision augmentation emphasizes human agency in decision-making. Rather than automating choices entirely, the system augments human judgment by providing AI-generated suggestions with quantified business impacts, allowing decision-makers to retain control while benefiting from machine intelligence. This pattern is the operational backbone of enterprise decision intelligence.
See how Diwo operationalizes Decision Augmentation.
Read the decision-intelligence playbooks that put this concept to work at Fortune 50 scale.
Related concepts
Decision intelligence is a data-driven process that enables you to rapidly make faster, more accurate fact-based decisions rather than relying on intuition or gut feel. The approach combines decision-making techniques with AI, ML, contextual intelligence, and automation to generate actionable business recommendations. Rather than replacing human judgment, Decision Intelligence augments human ability to make better and more consistent decisions.
Human in the loop refers to the business user or analyst who is responsible for translating system-generated analytic output into business value. The human participant handles post-BI cognitive work, including discovering insights, linking them together, synthesizing findings, incorporating business context, determining optimal next actions, and ultimately making decisions.
Prescriptive analytics is a type of data analytics — the use of technology to help businesses make better decisions through the analysis of raw data. Specifically, prescriptive analytics factors information about possible situations or scenarios, available resources, past performance, and current performance, and suggests a course of action or strategy. It can be used to make decisions on any time horizon, from immediate to long term.
A decision flow is a diagram that helps make the decision between alternative courses of action that will lead to and effect a business decision.