Diwo
Diwo AgentsPlatform · Decision → Action → ROI

Decisions that execute.Not dashboards that get read.

The industry is noisy about “agents.” We built the boring version that enterprises actually deploy: narrow-contract, audited, bounded plugins that close the loop from a Diwo decision to an action in your ERP, CRM, or Slack — and back. Decision → Action → ROI, logged and replayable.

See the loop close on your dataBrowse the agent catalog10 agents out of the box · webhook for the rest
Live: actions firing this morning
4 agents running
SlackPosted to #hnw-alerts · 12 accounts · 06:12200 OK
Salesforce12 follow-up tasks created · 06:13
EmailExec briefing sent to Region VP · 06:13
ERPReorder PO pushed · 147 SKUs · $420K margin · 06:14
Pricing enginePrice adjustment applied · 3,220 SKUs · 06:15
The industry problem

Most “AI recommendations” die on the last mile.

Models produce insights. Dashboards display them. Humans have to copy the number, open a ticket, chase the system owner, and execute — if they remember to. Diwo Agents replace that entire last mile with a signed API call and a replay log.

Without agents
Decision sits in a dashboard for three weeks.
  • An insight surfaces in the BI tool on Monday morning.
  • Analyst emails a PowerPoint to the operator.
  • Operator forwards to the ERP owner, who takes five days.
  • By the time the action ships, the opportunity is gone.
Typical: 70% of BI recommendations never become action of record.
With Diwo Agents
Decision lands. Action fires. ROI is logged.
  • Decide surfaces the opportunity at 6:12 AM.
  • Outbound agents push Slack, CRM, and Email in 17 seconds.
  • Inbound agents monitor the outcome and close the loop.
  • Decision of record — and its ROI — is replayable.
Observed: 3× more decisions shipped per quarter per operator.
01Architecture

A plugin loop — not an autonomous swarm.

Every Diwo Agent is a plugin with a narrow contract. Inbound agents bring the outside world into Diwo; outbound agents take Diwo decisions out to the systems your business already runs on. Same systems on both sides, new action in the middle.
Your systems
Sources of truth
Warehouse
POS
ERP
Inbound Agents
World → Diwo
Diwo
Diwo Core
Decide + Catalyst
Outbound Agents
Diwo → World
Same systems
Now with action
Slack
Email
CRM
Closed loop · Outcome becomes the next input
02Inbound

When the outside world changes, Diwo knows.

Inbound agents listen for the signals that should trigger a new decision cycle: a finished ETL, a stale table, a schema drift, a completed user action. Catalyst and Decide start working the moment the data does.
Inbound Agents
External systems → Catalyst / Decide
6 agents
Available
Recommendation Refresh

Auto-regenerate recommendations after data updates (ETL complete, model retrained) so the queue reflects the current state of the world.

Scheduled / Webhook
Available
Schema Change Detector

Detect new tables and columns in connected databases and notify admins — so the metadata layer stays in sync without a swivel-chair.

Polling
Available
Data Freshness Monitor

Monitor table timestamps and alert when data becomes stale, so nobody makes a decision on a silently broken pipeline.

Scheduled
Coming Soon
ETL Completion Listener

Receive webhook from Airflow, dbt, or Fivetran when a pipeline completes, and trigger the downstream recommendation cycle.

Webhook
Coming Soon
User Action Listener

Capture operator actions on recommendations — acted on, dismissed, deferred — so Decide learns which decisions actually shipped and why.

Webhook
Coming Soon
Market Signal Poller

Pull external signals — rates, weather, market prices, industry indices — and fire a fresh decision cycle when a threshold is crossed.

Polling
03Outbound

When Diwo decides, the outside world acts.

Outbound agents are where decisions become dollars. Slack, Email, CRM, ERP, pricing engines, webhooks — every downstream system your operators rely on gets the recommendation as a signed, audited, retry-safe API call.
Outbound Agents
Catalyst / Decide → External systems
6 agents
Available
Inventory Reorder

Push purchase orders to the ERP or inventory management system via API when Decide recommends restock or reallocation.

Recommendation · Action
Available
Email / Slack Notifier

Send alerts, summaries, and dashboard briefings to stakeholders on the channel they already live in. No new app to install.

Manual / Automatic
Available
CRM Update

Sync customer segments and flag at-risk accounts in Salesforce or HubSpot, so every rep sees the Diwo assessment next to the account.

Recommendation · Action
Coming Soon
Pricing Adjustment

Push price changes to the pricing engine or POS system with approval workflow — so simulated lifts become real lifts.

User Approval
Available
Webhook Dispatcher

Call any URL with an action payload. Covers 80% of custom integrations you can't or won't build a native agent for.

Manual / Event
Coming Soon
Dashboard Publisher

Auto-generate and email PDF briefings from Catalyst dashboards on a schedule — so the Monday exec email writes itself.

Scheduled
04Decision Trace

One decision, end to end.

Here is a single HNW-client retention decision walking through Decide, four outbound agents, one inbound agent, and back to Decide — with ROI logged. This is what “Decision → Action → ROI” looks like in production.
Walk through this trace on your own data
  1. 01 · Decide06:12Risk & Compliance
    Opportunity detected

    HNW client cluster at Metro Credit Union: CSAT dropped 2.4 points while balance grew 18%. $487K of revenue at risk in 30 days.

  2. 02 · Agents · Outbound06:12
    Slack · account managers notified

    Targeted #hnw-alerts channel with the 12 at-risk account IDs, the recommended outreach playbook, and a link back to the Decide brief.

  3. 03 · Agents · Outbound06:13
    CRM · tasks created in Salesforce

    One follow-up task per account manager, pre-filled with the Diwo context, CSAT score, and recommended next conversation.

  4. 04 · Agents · Outbound06:13
    Email · executive summary sent

    Region VP received a 1-page briefing with the problem framing, the accounts, the action plan, and the projected ROI of the intervention.

  5. 05 · Agents · InboundT+7 daysROI logged
    Outcome measured, loop closed

    CSAT rebound monitored; 9 of 12 accounts recovered above threshold; $412K revenue retained. Agent pushes the result back into Decide's ROI ledger.

  6. 06 · DecideT+7 days
    Decision closes with proof

    The opportunity card carries the outcome: $412K retained, 9/12 resolved, 3 escalated to Tier-2. Reproducible, auditable, and already informing tomorrow's queue.

One decision. Four outbound agents. One inbound agent. Total human touches: a 10-minute conversation per account. Total Diwo agent work: 17 seconds of compute. ROI: $412K retained, logged and replayable.
Governance — not magic

We built agents the way enterprises actually deploy them.

The industry’s loudest agent pitch is unconstrained autonomy. Our customers ship recommendations that move money, prices, and customers — so we built the opposite: narrow-contract plugins you can audit, rate-limit, and trust.

Deterministic

Every agent has a narrow, explicit contract. What goes in, what comes out, and what side effect it produces are all defined — not inferred.

No free-form tool use. No "figure it out." Just a function.
Auditable

Every agent execution is logged: which decision triggered it, what payload was sent, which user approved it, what the downstream system returned.

Full replay from the decision down to the API call.
Bounded

High-impact agents (pricing, outbound communications, money movement) require named human approval before firing. Rate limits are enforced per tenant.

No runaway autonomy. No surprise prices. No 4am Slack storms.
Observable

Success, failure, retry, and latency are reported back into Diwo in real time. A failed agent surfaces as a decision blocker, not a lost message.

You see what fired, what worked, what didn't.
Real outcomes, not promises

Decisions → actions → ROI, at enterprise scale.

$412M
Margin recovered across retail operators

From ranked opportunities executed end-to-end through inbound + outbound agents.

17 sec
Median time from decision to external action

Slack ping, CRM task, ERP order — all committed before breakfast.

Decisions shipped per quarter, per operator

Because the last mile stopped being a weekly manual exercise.

92%
Of agent runs logged as ROI-verified

Inbound agents measure the outcome and write it back to Decide.

Extensibility

The missing agent? Ship it in a day.

Our pre-built agents cover the integrations enterprise teams ask for every week. For everything else, the Webhook Dispatcher is the universal escape hatch — any URL, any payload, bounded by the same governance primitives as a first-class agent.

  • Webhook Dispatcher covers ~80% of custom integrations. POST any JSON payload, HMAC-signed, with approval workflow and retry.
  • Native agent SDK (TypeScript + Python) for the remaining 20% where you want a typed contract, native SDK calls, or tight error handling.
  • Diwo delivery team builds custom agents on request as part of enterprise onboarding. Most ship in a single sprint.
POST · webhook200 OK · 142ms
{
"decision_id": "dec_2026_04_21_0412",
"trigger": "hnw_csat_drop",
"action": "notify_account_manager",
"payload": {
"account_ids": ["acc_812", "acc_419", "acc_203"],
"urgency": "high",
"projected_roi_usd": 412000
},
"signature": "sha256=3f5c…"
}
HMAC-signed · retried with jitter · logged
See the loop close

One decision. One action. One dollar retained.
Live on your data.

We’ll stand up a Diwo environment on a sample of your data, wire an outbound agent to a sandbox channel in your stack, and walk your team through a full decision trace — from opportunity detection to ROI logging — live in the same working session.

· Approval-gated by default· HMAC-signed payloads· Replayable audit trail